Cinnamon Citadel Kandy

Cinnamon Citadel Kandy

$$$$|View on mapKandy, Sri Lanka|
8.0
75 photos
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Rooms and Guests2 Guests, 1 Room
Cinnamon Citadel Kandy
$$$$
Overview

2.9 km from Natha Devale, the 4-star Cinnamon Citadel Kandy hotel offers a currency exchange and a lift. For travellers' safety, the hotel is equipped with a safety deposit box and 24-hour security service.

Location

Kandy centre is 25 minutes' walk, and sports attractions such as the asgiriya Sri Lanka Cricket Office Stadium are 3.1 km away. This Kandy hotel is situated 2.5 km from Lord Kataragama Temple, which is considered to be a sacred site. 2.5 km from the property, guests will also find Kandy Clock Tower.

For those travelling from afar, Victoria Reservoir SPB airport is 10 minutes' drive away.

Rooms

There are 97 air-conditioned rooms at the Cinnamon Citadel Kandy, some of them feature a stone fireplace, along with such conveniences as a flat-screen TV with satellite channels. They offer an electric kettle and glassware. The private bathrooms feature bathrobes and slippers. Guests can also enjoy views of the street. Self-catering facilities in an apartment include a kitchen with an electric kettle and glassware.

Eat & Drink

Breakfast is served every morning in the restaurant.

 

Leisure & Business

A sun deck and a picnic area are available at additional cost as well. The Cinnamon Citadel goes the extra mile to provide guests with fitness classes to help them stay fit. The Cinnamon Citadel Kandy also offers sports activities, including water sports activities, hiking, and ping-pong.

Good to know
Check-in/Check-out
from 14:00-23:59
until 12 pm
Amenities
Public parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of US$10 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Year renovated:2012
Number of rooms:97
Former name
Chaaya Citadel Kandy
Price and Room Availability Calendar
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Rooms and availability

Guest Room
  • Max:
    2 persons
Deluxe Room
  • Max:
    4 persons
  • Mountain view
  • Shower
  • Fireplace
Superior Room
  • Max:
    4 persons
  • Garden view
  • Shower
  • Fireplace
Show 1 more room typeLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Laundry

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Badminton
  • Darts
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area

Spa & Leisure

  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room

Room view

  • Garden view
  • Mountain view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Cinnamon Citadel Kandy

💵 Lowest room price 8435 INR
📏 Distance to centre 2.0 km
🗺️ Location rating 8.0
✈️ Distance to airport 3.4 km
🧳 Nearest airport Victoria Reservoir SPB, KDW

Location

Address
The address has been copied.
124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka, 2000
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124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka, 2000
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Sri Subadramaya
770 m
Salvation Army
980 m
Church
kandy bible fellowship church
1.0 km
Jamiul Khairath Jummah Masjid Mahaiyawa
1.0 km
Wegiriya Temple
1.0 km
Lighthouse Church
1.1 km
Hospital
Kandy Private Hospital
1.1 km
Restaurant
Story of Kandy Restaurant at 24 by Suyaama
2.3 km

Reviews of Cinnamon Citadel Kandy

8.0 /10
Great206 reviews
Location8.0
Rooms8.4
Service7.8
Dining7.6
Share your experience with us.Write a Review
  • Very good
    7.0

    The rooms here are very spacious and luxurious with a big balcony, a nice bathroom, and a large outdoor verandah as shown, the location is beautiful, and the food is well-presented.

    PeterUnited Kingdom, 
  • Guest rating
    5.2

    Had a decent pool and variety at buffet

    Restaurant was too crowded and appeared to be a meeting place for local residents… All rooms had connecting doors and walls were not sound proof - we could hear the television from next doors till late at night. We had specifically asked for a double room with a king size bed as we were travelling with our 4 year old daughter and we were shown to a room where 2 single beds were placed together to make a double bed. When I complained and insisted I was told all rooms are the same and they dont really have rooms with king size beds. I found this extremely unfair - why would the hotel accept our booking when they clearly couldnt cater to our needs. We were later moved to another room where they said we could have a double bed but after moving there with our luggage it was same situation…2 single beds with a double bed mattress.

    United States, 
  • Great
    8.2

    Amazing very central location and reasonably good and highly courteous staff.

    BarryUnited Kingdom, 
  • Great
    8.2

    The room we stayed in was super clean and had a cool vintage vibe. Loved chilling out on the balcony at the restaurant - such a great spot! the location was absolutely gorgeous, and the staff here were super friendly and went out of their way to make us feel welcome. 😊

    EdwardUnited Kingdom, 
  • Great
    8.0

    it's very nice , good view to the river

    the road was very long and narrow to go from the hotel to city center

    United States, 
  • Great
    8.0

    Lovely location. Nice pool area. Good buffet breakfast. Good sized room

    Staff not always aware of cost for children for evening buffet. Triple room had 3 single beds - as family would have preferred a double and a single. Out of city location meant it was dificult to find hotel - there were signs coming out of Kandy but they were a bit hit and miss

    United States, 
  • Perfect
    9.0

    Great location! So close to the Mahaweli river, a tea factory, Royal Botanical Gardens, and banks. 🌿Ideal spot for exploring and soaking in the natural beauty around here.

    GeorginaUnited Kingdom, 
  • Great
    8.0

    Place was very clean but the food was not tasty.

    United States, 
  • Guest rating
    5.0

    Nice lake view

    Poor bathrooms, clogged sink and tubs, daily problem of ants. We wanted to reduce the stay but had booked online so they charged us full price instead of giving us a break. Very few restaurants, too far from city and in room dining closed at 10 :(

    United States, 
  • Great
    8.0

    The hotel is located in a very central area just outside the city. It offers great views of the river all day long. - the breakfast spread is extensive and delicious, a great way to start the day. - the food served at the hotel is outstanding.

    JohnUnited Kingdom, 
  • Perfect
    9.2

    Stunning location to a golden-roofed temple.

    VicUnited Kingdom, 
  • Guest rating
    5.0

    Except the location its not good place to stay

    United States, 
  • Perfect
    9.0

    This place has a great appearance and offers very reliable Wi-Fi and a delicious a la carte restaurant serving fantastic breakfast options like cereals, pastries, fresh fruit, and eggs.

    KathleenUnited Kingdom, 
  • Guest rating
    5.0

    just pool nothing else

    when i checked into the hotel i was given a room with a strange smell. after a lot of effort i was able to change my room. the hotel is no where close to what it looks like in the pics on the web. it is far from the city centre and the blue river water shown in the pics is indeed quiet muddy. the pool is good. restaurants close quiet early and there is not much to do at the hotel after 9pm. their accounting methodology for bill is also quiet different from the rest of the world i.e. they levy tax on tax.

    United States, 
  • Great
    8.0

    Delightful food, very efficient service and relaxing view of surrounding hills. What a customer-oriented and well-trained staff! Brilliant bathroom in the a nice size and well furnished room. Very central location, good home base for discovering Kandy. Clean restaurant for dinner. Very pleasant overall experience.

    SheilaUnited Kingdom, 

FAQ about Cinnamon Citadel Kandy

Which attractions can we visit during our stay at the excellent 4-star Cinnamon Citadel Kandy hotel?
During their stay at the excellent 4-star Cinnamon Citadel Kandy hotel guests can visit Bogambara Stadium and Museum of Rajaa Elephant located within 10 minutes' drive of the property and 2.9 km away respectively.
What is the nearest airport to Cinnamon Citadel Kandy hotel?
Victoria Reservoir SPB airport lies within 10 km of Cinnamon Citadel Kandy hotel and is reachable with a 10-minute drive.
Is airport shuttle provided by Cinnamon Citadel Kandy?
Bus shuttle which will take you to Cinnamon Citadel Kandy with a 10-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at the hotel?
Yes, the hotel provides parking spaces on site.
Does this excellent hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of this excellent hotel.
What is the timeframe for check-in and check-out in the excellent 4-star Cinnamon Citadel Kandy hotel?
Guests of the excellent 4-star Cinnamon Citadel Kandy hotel can check in from 14:30 to 23:59 and check out from 12:00.
How much does a room at the excellent 4-star Cinnamon Citadel Kandy cost?
The prices at the excellent 4-star Cinnamon Citadel Kandy start from $113.
What payment methods are accepted in the excellent 4-star Cinnamon Citadel Kandy hotel?
Payment methods in the excellent 4-star Cinnamon Citadel Kandy hotel include:
  • American Express
  • Visa
  • Mastercard
What room types does the hotel comprise?
The hotel provides such room types as Superior Room and Deluxe Room.
Which facilities are included in the rooms at the excellent 4-star Cinnamon Citadel Kandy hotel?
Specific suites at the excellent 4-star Cinnamon Citadel Kandy hotel boast views of the river and feature free wireless internet and a television and a safe box for security reasons.
Which facilities does the 4-star Cinnamon Citadel Kandy provide?
Top locations of the 4-star Cinnamon Citadel Kandy include a restaurant and a storage room, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Is swimming pool available at the excellent 4-star Cinnamon Citadel Kandy?
Yes, the excellent 4-star Cinnamon Citadel Kandy features an outdoor swimming pool.

Best-Rated Cinnamon Hotels & Resorts Hotels around Kandy

Cinnamon Hotels & Resorts offers luxurious accommodations to guests who value comfort and style. With a focus on personalized service, guests can enjoy amenities like spa treatments and world-class dining experiences. The brand's commitment to sustainability and social responsibility ensures that guests have a guilt-free stay. Cinnamon Hotels & Resorts promises a unique and unforgettable stay that leaves guests feeling relaxed and rejuvenated.

Check rooms and rates
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Rooms and Guests2 Guests, 1 Room